Frequently Asked Question!

Explore our comprehensive services that go beyond providing top-notch equipment solutions. From flexible payment terms and reliable delivery options to extensive warranty coverage and continuous customer support, we ensure a seamless experience tailored to your unique manufacturing needs.

Are you a factory or a trading company?

We are factory manufacturing machines and we provide perfect OEM and after-sale service. Welcome to visit.

How does your factory do regarding quality control?

Quality is priority. We always attach great importance to quality control from the very beginning to the end of the production. Every product will be fully assembled and carefully tested its working condition before it's packed for shipment. Always a pre-production sample before mass production;Always final Inspection before shipment;

What are the specific categories of your company's products?

We manufacture the baking machinery packaging machinery, and snack product machines,pastry production line equipment products, vegetable cutters, meat grinders

Can you provide OEM and ODM customization services for customers?

We have 15 years of experience in OEM/ODM customized services, professional, reliable and efficient, and provide customers with high-quality products and services.

Machine Voltage

110V,220V,230V,240V,380V,415V or others customized.

Machine Plug

American plug,European plug,etc.based on picture of plug type you provide.

How can I get a sample to check your quality?

After confirming the price, you can ask for samples to check our quality. If you need samples, we will charge a sample fee. But the sample fee can be refunded after you place an order later.

What is the lead time ?

It depends on the order product and order quantity. 

1-3 days ,if there is machine in stock
3-5 days,if in stock but voltage changing.
10-25 days,if special customization,large quantity or production line.
What services can we provide?

Accepted Delivery Terms: FOB,CIF,EXW,Express Delivery;
Accepted Payment Currency:USD,EUR,JPY,CAD,AUD,HKD,GBP,CNY,CHF;
Accepted Payment Type: T/T, Western Union, Paypal.

What about payment term?

30% deposit before production, 70% deposit before delivery.

Via T/T, Credit card, Western Union, RMB , Alipay, Wechat, Cash, E-checking, MoneyGram, L/C, etc.

Whats your shipping method?

To ensure you receive goods quickly,we will not choose cheaper sea shipping and method without any logistics information.We will choose DHL,TNT,FeDex,UPS,SF_express.Also we can choose other shipping method as customer's request.

What is yous warranty

Quality guarantee term is for one year, During guarantee period, free technical support and free spare parts supply. and whole lifetime supports if needed.

What is the minimum quantity?

The minimum order quantity is one. If you need the specific products, please contact us!

bakery machine